Experience tells us that if you're filing a claim, you've been through enough already. That's why we're ready to serve you 24 hours a day, 7 days a week.
You can count on receiving personal service from a member of our professional claims team. Our adjusters are specially trained to give you fast and reliable claims service at the time when you need it most.
Just follow these steps so your claim can be processed as quickly and accurately as possible:
|
1.
|
Report the claim as soon as possible.Call our toll-free 24-hour, 7-day claims hotline:
|
|
|
|
|
-
|
Ontario 1-888-709-3960
|
|
|
|
|
-
|
Alberta 1-800-829-6896
|
|
|
|
|
-
|
Maritimes 1-888-774-8450
|
|
|
|
2.
|
Have the following ready when you call:
|
|
|
|
|
-
|
Your Zenith Insurance policy # and/or customer #.
|
|
|
|
|
-
|
|
|
|
|
3.
|
When you call, you may be asked to submit a written statement or recorded statement describing the accident or loss and the damage to your vehicle and/or property.
|
|
|
|
|
-
|
If your personal property (jewellery, furniture, carpets, etc.) is lost, stolen or damaged, you will be asked for a list of the items including copies of the original purchase receipts, photographs, video tapes and/or anything else that can assist in establishing the value of the lost property.
|
|
|
|
|
-
|
You will be asked to submit original invoices for items that have subsequently been repaired or replaced.
|
|
|
|
|
-
|
In the event of property loss due to theft, you will also be asked to provide police information, including the date the loss was reported, the officer's name and badge number, and the police station address.
|
|
