It is Zenith Insurance Company's mission to promptly and fairly handle and resolve all claims in a professional, efficient and courteous manner. We are committed to providing superior claims service to our customers by achieving fair, reasonable and equitable disposition of all claims with utmost integrity in every respect.
Our Zenith adjusters located in Claims offices across Canada are trained and ready to apply their knowledge and experience to adjustment of each claim that arises.
It is our practice to hire well-educated, experienced staff with excellent interpersonal communication skills. We encourage continuing education through the Insurance Institute of Canada and most of our adjusters have or are working towards their professional insurance designation. We also conduct training and upgrading courses with topics ranging from service excellence to legislative changes to insurance industry regulations.
Zenith Insurance products are available to you through both a national call centre network and select independent brokers across Canada.
Central Canada is served by Zenith Insurance Services Inc., an insurance agency owned jointly by Lombard and its brokers. Zenith's state-of-the-art call centre, located in Ontario, allows us to provide the highest quality of immediate customer care service right over the phone.
Western and Eastern Canada are served by broker-owned call centers located in Edmonton, Alberta and Saint John, New Brunswick.
When you call toll-free 1-888-440-4876, you'll be speaking with a fully licensed insurance agent, located in your province who will design a Zenith Insurance package personalized for you to ensure that you're properly protected.
For your convenience, Zenith Insurance has a variety of billing options available:
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Pre-Authorized Monthly Bank Withdrawal
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Installments are automatically withdrawn from your bank account each month.
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No down payment or deposit required.
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Monthly installment is 1/12th of the annual premium plus applicable sales tax and 3% service charge.
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You can choose a monthly withdrawal day between the 1st to the 28th to coincide with your cash flow.
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Variable Pay Installment Plan (VPay)
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You can pay in 1, 2, 3, or 4 installments and select from 3 payment methods – personal cheque, credit card or pre-authorized bank withdrawal.
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A minimum deposit is due at the time that your policy comes into effect. The remaining installments are due every 2 months (60 days).
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For cheque and credit card payments, a small handling fee is applied to each installment (there is no fee for the initial, minimum deposit).
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Pre-authorized bank withdrawals are a great deal – we waive the installment handling fees for this payment method.
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You can choose any withdrawal day between the 1st to the 28th to coincide with your cash flow.
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VPay Plan
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Initial Deposit
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Due Day 60
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Due Day 120
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Due Day 180
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1 Pay
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100%
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Nothing Due
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Nothing Due
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Nothing Due
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2 Pay
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50%
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50%
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Nothing Due
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Nothing Due
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3 Pay
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40%
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30%
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20%
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Nothing Due
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4 Pay
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40%
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20%
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20%
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20%
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